水疗中心

Terms & Conditions

Prices

All prices are quoted in Malaysian Ringgit (MYR) and are subject to 8% Sales and Services Tax (SST).

Age Requirement

The minimum age to access Spa Facilities & Fitness Centre is 16, with the exception of Mini MO Massage which is available for children age 6 - 12 years old with a treatment booked by companying adult in the same room.

Advanced Bookings

We highly recommend booking your treatment in advance to ensure that your preferred time and service is available. Please provide The Spa with valid contact details to secure the reservation.

Cancellation Policy

Please allow 6 hours’ notice of cancellation to avoid charges. Cancellations within 6 hours will incur 100% charge. 

Spa Arrival

We recommend that you check in at Spa Reception at least 30 minutes prior to your first scheduled appointment. This allows us to have a brief discussion with you about your treatment expectations and gives you ample time to visit the spa’s facilities. 

Liability Notice

The Spa is not responsible for any loss or damage to personal belongings. We are also not liable for any accidents or injuries that may occur while using the facilities. 

Digital Disconnection

Our spa environment is one of tranquility and we would appreciate it if you can turn off your mobile devices and secure them in your locker to respect all spa guests’ right to privacy and serenity.

Gift Cards
Our gift cards are an ideal gift and are available online at https://www.ise-sueyoshi.one/en/shop and at The Spa concierge desk.